Pricing
AMC IT Support Packages
Choose the right level of IT support for your business. Our AMC packages cover daily support, monitoring, maintenance, Microsoft 365 administration, backup checks, patching, reporting, and strategic IT guidance based on your business needs.
Essential Support
Reliable IT Support For Daily Operations
Best for small teams that need basic remote support, endpoint monitoring, preventive maintenance, and monthly reporting.
- Support Coverage: Business hours, Sunday to Thursday, 9AM to 6PM.
- Remote Support: Standard remote IT support.
- Onsite Support: Not included.
- Monitoring: Basic endpoint monitoring.
- Antivirus & Endpoint: Antivirus monitoring.
- Network & Firewall: Not included.
- Microsoft 365 Admin: Limited administration.
- Backup Monitoring: Not included.
- Patch Management: Not included.
- Preventive Maintenance: Monthly.
- Vendor Coordination: On request.
- Incident Response: Not included.
- Reporting: Basic monthly report.
- Dedicated Account Manager: Not included.
- SLA Response Time: Within 4 business hours.
Professional Support
Complete IT Management For Growing Teams
Best for businesses that need unlimited remote support, onsite visits, network management, patching, backup monitoring, and full Microsoft 365 administration.
- Support Coverage: Extended hours, 8AM to 10PM daily.
- Remote Support: Unlimited remote support.
- Onsite Support: 2 onsite visits per month plus quarterly health visit.
- Monitoring: Network, endpoint, and firewall monitoring.
- Antivirus & Endpoint: Antivirus and patch management.
- Network & Firewall: Network and firewall management.
- Microsoft 365 Admin: Full administration.
- Backup Monitoring: Included.
- Patch Management: Included.
- Preventive Maintenance: Monthly.
- Vendor Coordination: Included.
- Incident Response: Standard support.
- Reporting: Detailed monthly report.
- Dedicated Account Manager: Shared.
- SLA Response Time: Within 2 hours.
Premium Managed IT & Security
Full IT Management With Priority Security Support
Best for companies that need 24/7 coverage, priority response, advanced monitoring, security hardening, restore testing, and strategic IT reviews.
- Support Coverage: 24 / 7 / 365.
- Remote Support: Unlimited priority support.
- Onsite Support: Unlimited emergency onsite support.
- Monitoring: Advanced monitoring for network and security.
- Antivirus & Endpoint: Antivirus plus EDR-ready hardening.
- Network & Firewall: Full management plus security hardening.
- Microsoft 365 Admin: Full administration plus strategic reviews.
- Backup Monitoring: Included with restore testing.
- Patch Management: Included with risk-based approach.
- Preventive Maintenance: Continuous.
- Vendor Coordination: End-to-end managed.
- Incident Response: Priority incident response assistance.
- Reporting: Monthly strategic report.
- Dedicated Account Manager: Dedicated.
- SLA Response Time: Critical issues within 30 minutes.
The one-time onboarding fee covers AMC and IT baseline setup, including initial assessment, device review, user account review, monitoring setup, documentation, basic security checks, and support process preparation before the monthly AMC starts.
